Privacy Policy

Introduction

Welcome to Aether Storm Quivar Architecture. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any capacity.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Note: This policy complies with Canadian privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name and contact information (email address, phone number, mailing address)
Professional information (company name, job title)
Project details and specifications
Payment and billing information
Communications and correspondence with our firm

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on our website
Referring website addresses

How We Use Your Information

We use the information we collect or receive for the following purposes:

Service Delivery

To provide, maintain, and improve our architectural services, including project design, planning, and consultation.

Communication

To respond to your inquiries, send project updates, and provide customer support.

Billing & Payments

To process transactions, send invoices, and manage billing information.

Analytics

To analyze website usage and improve user experience and service quality.

Marketing

To send newsletters, promotional materials, and updates about our services (with your consent).

Legal Compliance

To comply with legal obligations and protect our rights and interests.

Information Sharing and Disclosure

We may share your information in the following circumstances:

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are contractually obligated to protect your information.

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

We may share project-related information with engineers, contractors, consultants, and other professionals involved in your project, as necessary to deliver our services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption

SSL/TLS encryption for data transmission

Secure Storage

Protected servers and databases

Access Control

Limited access to authorized personnel

Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of Cookies We Use:

Cookie Type	Purpose	Duration
Essential Cookies	Required for website functionality	Session
Analytics Cookies	Help us understand how visitors use our site	Persistent
Preference Cookies	Remember your settings and preferences	Persistent
Marketing Cookies	Track visitors across websites for advertising	Persistent

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Your Privacy Rights

Under Canadian privacy legislation, you have the following rights regarding your personal information:

Right to Access

You have the right to request copies of your personal information that we hold.

Right to Correction

You have the right to request that we correct any inaccurate information.

Right to Erasure

You have the right to request that we delete your personal information under certain circumstances.

Right to Object

You have the right to object to our processing of your personal information.

Right to Restrict

You have the right to request that we restrict processing of your information.

Right to Portability

You have the right to request transfer of your information to another organization.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

For the duration of our business relationship with you
As required to comply with legal, accounting, or regulatory requirements
As necessary for dispute resolution and enforcement of our agreements
As required for professional liability purposes (typically 7-10 years for architectural projects)

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If we transfer your personal information outside of Canada, we will ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

By submitting your personal information to us, you consent to such transfers.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the new Privacy Policy on this page
Updating the "Last Updated" date at the top of this Privacy Policy
Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Aether Storm Quivar Architecture

Address:
1450 Bay Street, Suite 2800
Toronto, ON M5H 2T6, Canada

Phone: (416) 555-0187

Email: info@aetherstormquivar.info

Privacy Officer: privacy@aetherstormquivar.info

Response Time: We will respond to your privacy-related inquiries within 30 days of receipt, as required by Canadian privacy legislation.

Filing a Complaint

If you have concerns about how we handle your personal information, you have the right to file a complaint with:

Office of the Privacy Commissioner of Canada

Website: www.priv.gc.ca

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